Privacy statement

In our Privacy Policy we use a number of definitions (these definitions can be used in singular and plural):

Cookies: a small file that is placed on (the IP address of) your computer via an internet site and records information about your visit to the Whirlpoolexpert internet site;
Regulations: this privacy policy;
Privacy law: Personal Data Protection Act (from 25 May 2018: the General Data Protection Regulation).

1. Explanation of the Regulations

Whirlpoolexpert may not simply process the data you provide to it. Privacy legislation is intended to protect the privacy of individuals. This legislation restricts the permitted use of your personal data by others. Pursuant to this law, Whirlpoolexpert has the duty to its customers:

• to be informed of the manner in which and the purpose for which data is processed by Whirlpoolexpert;
• to report who can view the data;
• to request permission for the processing of certain data. Whirlpoolexpert considers your privacy important. Therefore, in these Regulations, Whirlpoolexpert explains how it handles your data, what the purpose of its use is, and for the processing of which data Whirlpoolexpert must explicitly ask for your permission.

2. The personal data used by Whirlpoolexpert and the purpose of the use

Whirlpoolexpert processes (possibly) your personal data if you become or are a customer of Whirlpoolexpert, visit the website, subscribe to Whirlpoolexpert newsletters, or contact us via the contact form. Whirlpoolexpert collects your name, address, telephone number, email address, and IP address. This data enables us to:

• to be able to financially and administratively handle the agreement that customers conclude with Whirlpoolexpert;
• to be able to provide our services;
• to be able to reach customers or interested parties if necessary;
• to further develop/optimize our services.

IP addresses/cookies

Whirlpoolexpert tracks IP addresses of (potential) customers who visit the website. This data enables us to:

• to register which internet site/internet pages you visit;
• improve the functionality and content of the website;
• to keep track of which topics or applications (potential) customers are interested in;
• to ensure that you do not constantly receive the same information;
• improve the product offering.

Explanation regarding the placement of cookies

When you visit our website, cookies are automatically placed, allowing us to track certain information based on your IP address. This includes, for example, information about how often you visit our website and the topics you are interested in. For more information, please see our cookie policy on the website.

3. Provision of personal data to third parties

Whirlpoolexpert does not provide personal data to individuals or companies outside the Whirlpoolexpert organization, unless:

• that is required by a legal regulation;
• that is necessary for the performance of an agreement that Whirlpoolexpert has concluded with you;
• you have given permission for that.

4. Obligations/secured access/confidentiality/retention period

• Whirlpoolexpert processes your personal data exclusively in accordance with the law. This entails (among other things) that the data is processed only for the purpose for which it was obtained and in a proper/careful manner in accordance with the law and these Regulations.
• Your personal data can only be viewed by Whirlpoolexpert staff, unless otherwise stipulated in these Regulations. All your personal data is protected by Whirlpoolexpert against unauthorized access.

The security consists of:

• from having a personal password for each employee to log into the digital system.
• the employees of Whirlpoolexpert have a duty of confidentiality regarding all personal data provided to Whirlpoolexpert;
• Whirlpoolexpert has taken technical measures to secure the system it uses against external intrusions in accordance with the law;
• Your personal data will not be retained longer than necessary for proper administration. Whirlpoolexpert applies a retention period of two years following the last purchase/order/invoice, after which the data will be destroyed. The law may prescribe a different retention period. If this is the case, Whirlpoolexpert will adhere to the prescribed statutory retention period.

5. Your rights as a data subject

• right to information: the right to know whether and which personal data of yours are being processed and for what purpose;
• right of inspection: the right to inspect and copy those data insofar as this does not harm the privacy of another person;
• the right to correction, supplementation, or deletion of data if necessary (right to correction and deletion). The right to request (partial) deletion of your data can only be granted if the retention of the data is not of significant importance to another party and the data does not need to be retained pursuant to a statutory regulation;
• the right to object: the right to object in certain cases to the processing of
  to change your data.

If you wish to exercise your rights, you can do so by email at info@whirlpoolexpert.com indicate. If your request is rejected, you will be explained why. One reason may be that your file contains information that is or may be of importance to others. You will receive a response from Whirlpoolexpert within one month of receipt of your request. You can also contact Whirlpoolexpert if you have a complaint about the way your personal data is processed, and Whirlpoolexpert will try to resolve the matter with you. Do you have any (other) comments, questions, or suggestions? You can also contact us in writing regarding these.

Naturally, Whirlpoolexpert will also handle the personal data provided in this context confidentially and with care.

Our current contact details can be found on the Whirlpoolexpert website.

Whirlpoolexpert Privacy Policy version May 2018

Whirlpoolexpert can be reached as follows:

Whirlpool expert
Business & visiting address:
Kadijk 28 B
8531 XD Lemmer

Phone: 06 455 44 799

E-mail: info@whirlpoolexpert.com

Chamber of Commerce: 69710899

Cookie policy

We use cookies on this website. A cookie is a simple, small file that is sent along with pages of this website and stored by your browser on your computer's hard drive.

We use cookies to facilitate the use of our online store, to make logging in to our website easier, and to remember your settings and preferences. You can disable these cookies via your browser, but this may negatively affect the functioning of our website.

With your permission, our advertisers place “tracking cookies” on your computer. They use these cookies to keep track of which pages you visit, in order to build a profile of your online behaviour. This profile is partly built up on the basis of comparable information that they receive from your visit to other websites on which they advertise. This profile is not linked to your name, address, e-mail address and the like as known to us, but only to match advertisements to your profile so that they are as relevant to you as possible.

A cookie from the American company Google is placed via our website as part of the “Analytics” service. We use this service to track and obtain reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on behalf of Google. We have no influence on this.

Disable cookies

It is possible to (partially) refuse cookies. You can find instructions on how to do this in your web browser's manual (e.g., Internet Explorer, Mozilla Firefox, or Google Chrome). However, this may result in our website functioning less effectively or becoming partially unusable for you. Please note! By disabling cookies, you will not be able to use all the features of our website. You can disable the cookies placed by Whirlpoolexpert and advertising networks via your online choices.

Additionally, you can prevent the computer from registering these cookies by configuring your browser accordingly. Read here how to adjust cookie consent in Internet Explorer, Firefox, Google Chrome, and Safari.

Whirlpoolexpert uses various types of cookies. All cookie providers are listed below, stating the purpose, storage period, reference to the third-party policy, and the consequences of not accepting them.

Delete/Edit

Whirlpoolexpert will, upon request, modify or remove any registered visitor (and his or her personal data) from our database. If you have any further questions regarding this privacy statement or the Whirlpoolexpert website, please contact: Whirlpoolexpert info@whirlpoolexpert.com

Cookie policy

Which party places the cookies?	Purpose of the Cookies		Shelf life of the cookies		Consequences of not accepting
__________________________	______________________________________________		______________________		_____________________________
Whirlpool expert	By using a session ID, the connection is established with data in the database that was recorded during the session. This is necessary to place an order.		only during session		Without acceptance, you cannot place an order on Whirlpoolexpert.com
Whirlpool expert	Registration of search queries. This is used to improve the website or provide suggestions.		only during session		Your search queries are not recorded
Whirlpool expert	Remember login details to simplify logging in		only during session		You can log in manually, but you must always have your login details at hand.
Google Analytics	Maintain website analytics to improve the website				We cannot optimize the website for your use
Google Conversion Code	Collecting data to analyze purchasing behavior on the website.		only during session		Useful information for us is withheld. This has no consequences for you.
Google Ads	Collecting data to show website visitors a better-targeted advertisement from Whirlpoolexpert on third-party websites at a later time		1 day to max 6 months		You receive less relevant advertising and the chance that you will see Whirlpoolexpert advertising online is limited.
Facebook	The website provides the option to promote or share data. The button is implemented using code provided by Facebook. This code places a cookie, among other things.		only during session		No connection is established with this social media platform, making it impossible to share information.

Whirlpoolexpert takes the utmost care to ensure the reliability and currency of the information on its website. However, Whirlpoolexpert cannot be held responsible for any incomplete or incorrect information found on this website. Whirlpoolexpert is not responsible for the incorrect display of product sales prices on its website. Whirlpoolexpert is not obliged to supply the product at the incorrect sales price stated on the website. Upon discovering an incorrect sales price, Whirlpoolexpert will immediately notify the customer.

Use of any information obtained via this website is at the user's own risk.

Whirlpoolexpert is not liable for damages resulting from incomplete or incorrect information, nor for damages resulting from problems caused by the dissemination of information via the internet. Whirlpoolexpert is also not liable for malfunctions, interruptions, errors, or delays occurring in the provision of information or services.

Furthermore, Whirlpoolexpert accepts no liability for any damage suffered as a result of the use of data, advice, or information provided by or on behalf of Whirlpoolexpert via this website.

This website contains (hyper)links to websites of other organizations and institutions. Additionally, links are provided from other websites to this website. Whirlpoolexpert accepts no liability whatsoever for the content of these (linked) websites. Such (hyper)links are included solely for your information and convenience.

If information included on the website is also provided in writing, the written version shall prevail in the event of discrepancies. Whirlpoolexpert does not guarantee that emails or other electronic messages sent to it will be received and processed in a timely manner and accepts no liability for the consequences of the failure to receive or process them, or receiving or processing them too late.

No text or photograph on this website may be copied, reproduced, or made public in any form or by any means, whether electronic, mechanical, or otherwise, without prior written permission from Whirlpoolexpert.com